Terms and Conditions

Acceptance of Terms

Izla Lokal is operated by Bizhero.ph and is built from scratch.

By accessing or using this website, including any content, functionality, and services offered on or through this website (collectively, the "Services"), you agree to be bound by these Terms of Use and all other policies and guidelines referenced herein or made available to you through this website. These Terms of Use apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please carefully read these Terms of Service before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

General Terms and Conditions

The website reserves the right to modify or amend these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting. Users are responsible for regularly reviewing these terms to stay informed of any updates.

Users agree not to engage in any conduct that violates these Terms of Use or any applicable laws or regulations. This includes, but is not limited to, unauthorized use of the website, interference with the website's operations, and transmission of harmful or unlawful content.

The website reserves the right to terminate or suspend access to the Services, in whole or in part, at any time and for any reason, without prior notice or liability. Upon termination, all provisions of these Terms of Use which by their nature should survive termination will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

The website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Users acknowledge and agree that the website shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

These Terms of Use constitute the entire agreement between the user and the website concerning the use of the website and its Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the user and the website.

Store Content and Information

The information provided on this site, particularly on the page or section referred to as the "store," is sourced from our partner merchants. Please note that the accuracy and completeness of store or product descriptions may vary. We cannot guarantee that all information provided is accurate or complete.

The platform may contain typographical errors or inaccuracies and may not be complete or current. Izla Lokal hereby reserves the right to rectify any errors, inaccuracies, or omissions (even after an order has been submitted) and to modify or update information at its discretion without prior notification. These errors, inaccuracies, or omissions may pertain to pricing and availability, and we retain the right to revoke or reject any order placed due to erroneous pricing or availability information.

Any reliance on the material presented on this site, including store or product descriptions, is done at your own risk.

Products, Pricing, Content and Specifications

The products and services showcased on this platform (referred to collectively as the "Products"), along with their contents, specifications, prices, and any associated costs or fees, are subject to change at any time without prior notice. Please note that the prices of the Products may vary from those offered in physical stores.

While Izla Lokal strives to provide accurate descriptions of the Products, we cannot guarantee that such descriptions, colors, information, or other content available on the platform are entirely accurate, complete, reliable, current, or free from error. The weight, measurements, and other descriptions provided on the platform are approximate and are provided for convenience purposes only.

We make every effort to accurately display the attributes of the Products, including available colors. However, please be aware that the color representation on the platform may differ from the actual color, depending on your mobile device, computer system, monitor, and/or other display features.

Placing, Modifying, or Cancelling an Order

You can place an order by completing the "Order Form" on the platform and clicking the "Check Out" button. Izla Lokal will only accept orders submitted through this method. It is your responsibility to ensure the completeness and accuracy of the information provided for your order. Please note that once an order has been fulfilled, modifications or cancellations are not permitted. The only exception is if your order's status is not yet complete.

You are responsible for ensuring that all purchase and account information provided for transactions at our store is current, complete, and accurate. It is your responsibility to promptly update your account details, including email address, credit card numbers, and expiration dates, to facilitate transactions and ensure effective communication with us.

Restrictions, Limitations, or Conditions of Purchase

Izla Lokal reserves the right, without prior notice, to restrict the quantities sold on the platform, cancel any order at any time, and/or refuse sale or service to any customer. Notification of any order cancellations or status changes will be sent to the email address provided during the ordering process. Additionally, we may require verification of information before accepting and/or shipping any order.

Payment and Vouchers

All prices listed on the platform are in Philippine Peso. When placing an order on the platform, you have the following payment options:

  • 1. Prepaid (Credit or Debit Card and e-Wallets)
    We accept most major credit and debit cards, including Visa & Mastercard , as well as e-Wallets such as GCash. When paying with your credit or debit card or through our e-Wallet partners, you will be redirected to another website owned and operated by an independent payment gateway service provider. This provider will collect and process your financial information in accordance with its own terms and policies.
  • 2. Cash on Delivery (COD)
    We DO NOT offer Cash on Delivery (COD) as a payment option for now.

If payment is not made according to the selected payment method or if payment is canceled for any reason, Izla Lokal reserves the right to cancel the order and suspend the delivery of the Products until full payment is received.

Additionally, promo vouchers may be available for use on the platform at any given time. By utilizing a promo voucher, you acknowledge and consent to adhere to its terms and conditions.

Shipping, Delivery, and Store Pickup Limitiations

When placing an order on the platform, you have the following delivery options:

  • Delivery
    • We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout (as updated in the Order Confirmation). It is pertinent that you provide us with the most accurate shipping and delivery address.
    • We will attempt to notify you via text message on your registered mobile number or via email on your registered email address, if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
    • Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
    • The responsibility for packaging, including the use of appropriate boxes and materials to ensure the safety and security of the product during transportation, lies with the merchant or store owner from whom you made the purchase.
    • All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product. Any breach of obligations by you, might impact your ability to shop on Izla Lokal in the future.
    • If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within one week of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following:
      • charge you for any fee and other costs reasonably incurred by us; or
      • no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as provided for in clause (a) above).
      • You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.

Return Policy

Return and exchange of Products are subject to IzlaLokal's Return and Exchange Policy.

Termination of Account and Platform Services

We may suspend or terminate your account or your use of the platform at any time, for any reason. We reserve the right to change, suspend, or discontinue all or any aspect of the platform at any time, without prior notice. However, you are personally liable for any orders or charges that you incur prior to the termination or suspension of your account and/or platform services.

Intellectual Property

All information and content available on the platform, including but not limited to trademarks, logos, service marks, features, functions, text, graphics, button icons, images, audio clips, data compilations, software, and the organization thereof (collectively referred to as the "Content"), are the property of Izla Lokal or its parents, subsidiaries, affiliates, partners, or licensors. This Content is protected by International laws, including those governing copyrights and trademarks.

Unless required by applicable law, neither the Content nor any part of the platform may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited without the express prior written consent of Izla Lokal. Nothing contained on the platform should be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on the platform without the written permission of Izla Lokal or the applicable third-party owner.

Third-Party Links

From time to time, the platform may contain links to websites, applications, or online or digital sites or services that are not owned, operated or controlled by Izla Lokal or our affiliates, subsidiaries or partners. All such links are provided solely as a convenience to you and are not an endorsement by us, subsidiaries, our affiliates or our partners. If you use these links, you will leave the platform and your use of the said links will be at your own risk. Neither Izla Lokal., nor any of our affiliates, subsidiaries or partners are responsible for any content, materials or other information located on or accessible from any other website, application, or online or digital site or service. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the platform, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions.

User Information

Apart from Personal Data as defined under Republic Act No. 10173 (Data Privacy Act of 2012), which is governed by Izla Lokal's Privacy Policy, any material, information, ideas, or other content you share on the platform ("User Communications") are considered non-confidential and non-proprietary. Izla Lokal may use User Communications for various purposes, including reproduction, transmission, publication, and marketing, without any obligation to you. While we may monitor User Communications, we are not obligated to do so and have no liability for their content. However, we reserve the right to remove any User Communications we consider inappropriate.

Limitations and Liability

You acknowledge that neither we nor our partners, subsidiaries, affiliates, directors, officers, shareholders, employees, or agents will be held responsible or liable for any direct, consequential, incidental, special, punitive, or exemplary damages, or any other losses or liabilities arising from: (a) your use or inability to use the platform; (b) decisions made or actions taken in reliance upon the platform's contents; (c) business interruption; (d) delays or interruptions in accessing the platform; (e) data delivery issues; (f) losses incurred from accessing third-party links on the platform; (g) computer viruses or system malfunctions; or (h) content inaccuracies or omissions.

Your sole recourse, if any, lies with the manufacturer or supplier of the products, under their respective warranties, or through our Return and Exchange Policy for product returns or refunds.

Governing Law

This Terms of Use shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Revisions of the Terms of Use

As our online services continue to evolve with new features and technological advancements, we may update this Terms of Use without prior notice. Revised versions will be posted on this page along with an updated effective date. We may also notify users of changes via email or other communication methods. Please check this page periodically for any updates. By downloading, installing, accessing, or using our online services after such changes, you agree to the modified terms of this Terms of Use.

For any questions regarding the platform, please refer to our Frequently Asked Questions or send us a message by clicking on the chat button at the lower right-hand corner of the page.